FoodMulti-Location Fast-Food Chain, UK

Becoming the Full-Service Digital Marketing Partner for a UK Fast-Food Chain

ShareOnSocial managed the brand’s complete digital marketing ecosystem—from strategy and content to advertising, customer acquisition, local visibility, and performance optimisation across multiple locations.


Client:
Multi-Location Fast-Food Chain, UK
Industry:
Food & Hospitality
Services:
Full Digital Marketing Management, Social Media, Content Creation, Google Ads, Meta Ads, Local SEO, Website Management, Campaign Strategy
Privacy Note:
The brand’s name, outlet locations, and identifying details have been withheld at the client’s request.

Becoming the Full-Service Digital Marketing Partner for a UK Fast-Food Chain
146%
Increase in Digital Campaign Reach
4.5X
Higher Social Media Engagement
83%
Increase in Online Orders and Enquiries
32%
Lower Customer Acquisition Cost
The Challenge

Navigating a crowded market for Multi-Location Fast-Food Chain, UK.

Before implementing our growth framework, we needed to deeply understand the landscape, identify friction points, and uncover the true potential of the brand.

Business Background

The client operated a fast-food chain across the UK and needed a reliable digital partner capable of managing marketing for the overall brand and individual locations.

Core Challenges

Social media, paid campaigns, website updates, local promotions, and outlet-specific communication were being managed separately, creating inconsistent branding and missed opportunities.

Customer Pain Points

Customers needed easy access to menus, offers, outlet details, opening hours, ordering information, and clear reasons to choose the brand.

Market Opportunity

A unified marketing approach could help the chain increase local visibility, attract new customers, promote offers more effectively, and support sales across different outlets.

01. What We Did

One Digital Partner Managing the Entire Marketing Ecosystem

We worked as an extension of the client’s team, controlling and coordinating every major aspect of its digital marketing.


Digital Marketing Strategy

We developed a central marketing direction covering brand awareness, customer acquisition, outlet promotions, seasonal campaigns, and repeat business.

Social Media Management

We managed content across the brand’s social channels, including menu promotions, new launches, limited-time offers, customer engagement, local campaigns, and short-form videos.

Google and Meta Advertising

We created and optimised campaigns targeting customers by location, interests, search intent, and proximity to individual outlets.

Website and Digital Management

We kept menus, offers, outlet information, calls to action, and campaign landing pages accurate and aligned with current promotions.

Local Outlet Marketing

We adapted campaigns for different locations so individual outlets could promote relevant offers while maintaining a consistent national brand identity.

Performance Optimisation

We reviewed campaign, content, traffic, and customer-response data to identify stronger offers, audiences, locations, and marketing channels.


02. Results
146%
Increase in Digital Campaign Reach
4.5X
Higher Social Media Engagement
83%
Increase in Online Orders and Enquiries
32%
Lower Customer Acquisition Cost
The next chapter

Need One Partner to Manage All Your Digital Marketing?

We help restaurant groups and fast-food chains coordinate strategy, content, advertising, websites, and local campaigns through one connected marketing team.